Frequently Asked Questions

 

Q. What does it mean when an item says "Digital Print"?

A. Here at Sōzō-Ryoku some products are made using state of the art technology that prints directly into the garment with water based inks. By using this process, the image remains durable,soft, & breathable wash after wash. All t-shirt apparel is printed upon order confirmation (Depending on stock).

 

Q. How long does it take for my order to arrive?

A. Orders with Free Standard Shipping ship within 1-7 business days from when the order is placed. Shipping and transit time vary anywhere from 1-5 days depending on where you live. Rush options are available for all printing methods. Skateboard decks are custom made (due to  different sizes) and items not in stock will take up to 7-10 business days for proper assembly. As soon as assembly is complete, we will notify you when your order has shipped. If you're ordering apparel & skate decks, your apparel will ship first.

Please Note: For more Shipping & Billing information please click HERE

 

Q. Can I get my order rushed?

A. Yes. Rush options are available & may be chosen at checkout.


Q. What payment options do you offer?

A. We accept Visa, Mastercard, Discover, American Express, and PayPal for our online purchases. For both your protection and ours, we screen all credit card orders for potential fraud. Please make sure that your billing and shipping addresses are correct to avoid delays with your order.

 

Q. Is it possible to carry your brand?

A. Yes. If you are interested in carrying brand please view our Wholesale Opportunities section here.

Please Note: Due to high demand and inventory costs, All items must be bought and paid for upfront if you are selling at a location that is not our own.